Focus Direct Inc
About
Focus Direct Inc. operates as a prominent business process outsourcing (BPO) and international call center service provider located in Bacolod City, Philippines. Established in 2006 as the primary Asian offshore facility for its US-based parent firm, Focus Services LLC, the company specializes in comprehensive customer relationship management (CRM) and multi-product telesales. Its localized delivery operations focus heavily on omni-channel customer support, outbound direct sales verification, technical helpdesk routing, and third-party quality assurance monitoring for major corporate accounts in the North American and global enterprise sectors.
Main Location
5th Floor, T.U. Square, B.S. Aquino Drive corner Lacson Street, Barangay 5, Bacolod City,, Province of Negros Occidental, Utah 84067, Philippines